Privacy Policy

1. Who we are

Xodyia ("Xodyia", "we") is a company established at 9407 114 Avenue NW, Edmonton, Alberta, Canada. We are responsible for the personal information we collect through the xodyia.com website.

For any question about this policy: direction@xodyia.com.

2. Information we collect

We only collect information you voluntarily provide through our diagnostic request form:

• First and last name, company name, country and city.
• Work email address, phone number or WhatsApp.
• Role in the company, industry.
• Description of your needs: current challenge, solution sought, expected budget, desired timeline.

We also collect aggregated and anonymous browsing data (pages viewed, referral source, device type) using a privacy-friendly analytics tool that does not set cookies and cannot identify you.

3. Why we collect it

• Assess whether your needs match our services.
• Contact you back about your request and arrange a discovery call.
• Prepare a proposal suited to your situation.
• Improve our offering and our website.

We do not use your information for any other purpose. We do not sell, rent or trade any personal data.

4. Legal basis

We process your information on the basis of your consent, given by checking the box provided when submitting the form. You can withdraw this consent at any time by writing to direction@xodyia.com.

5. How long we keep it

• Requests with no follow-up: 12 months from the last interaction, then deleted.
• Prospects in discussion: 24 months from the last interaction.
• Clients: for the duration of the contractual relationship, then 7 years for Canadian accounting and tax obligations.

6. Who has access

Your information is accessible to Xodyia's co-founders and, where applicable, the following technical providers acting as subprocessors:

• Website and form hosting: Netlify.
• Professional email service: [provider to be specified].
• Sales tracking tool: [provider to be specified].
• Analytics: [provider to be specified].

These providers only use your information to perform the requested service.

7. Transfers outside Canada

Some of our providers may store or process data outside Canada, including in the United States or the European Union. In that case, your information may be subject to the laws of those jurisdictions. We choose providers that offer appropriate contractual safeguards.

8. Your rights

In accordance with applicable Canadian legislation and, where applicable, the General Data Protection Regulation, you can:

• Request access to the information we hold about you.
• Request correction if it is inaccurate.
• Request its deletion.
• Withdraw your consent at any time.
• Object to processing or request its restriction.

Write to direction@xodyia.com. We respond within 30 days. If our response does not satisfy you, you may contact the Office of the Privacy Commissioner of Canada.

9. Commercial communications

We only send you commercial emails if you have consented to it. Every message includes our full identification and an easy way to unsubscribe, in accordance with Canada's Anti-Spam Legislation.

10. Security

We protect your information using reasonable measures: encrypted connection (HTTPS), two-factor authentication on our tools, access limited to those who need it, regular backups. As no system is infallible, we cannot guarantee absolute security.

11. Cookies

Our website does not use cookies for advertising or individual tracking purposes.

12. Changes

We may amend this policy. Any amended version is published on this page with a new effective date. In the event of a significant change, we will inform those concerned.